Shareholder FAQ
All enquiries concerning your shareholding should be directed to the Company’s Registrar, MUFG Corporate Markets (formerly known as Link Asset Services)
To access your shareholding via the Share Portal.
The Share Portal contains a help centre full of useful information and answers to frequently asked questions, which can be accessed without needing to login first.
To access and view specific information on your shareholding you will need to login first. If you have forgotten your username or password then click on the forgotten username or password links.
New users will first need to register; you only need 3 pieces of information – your surname, postcode and investor code. Your investor code is a unique number that you will have received on previous communications from MUFG Corporate Markets, such as share certificates or dividend tax confirmations.
Once you are logged in you will be able to self-service with ease.
If you do need to call the helpline our agents will be available for you to speak to; it may just take a little longer to get through than normal.
General
MUFG Corporate Markets
MUFG Corporate Markets
Central Square
29 Wellington Street
Leeds
LS1 4DL
Tel: 0871 664 0300*
* Calls cost 12p per minute plus your phone company's access charge. If you are outside the United Kingdom, please call +44 371 664 0300. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 9.00 am – 5.30 pm, Monday to Friday excluding public holidays in England and Wales.
Email: shareholder.services@linkgroup.co.uk
You need to obtain a stock transfer form from MUFG Corporate Markets. This needs to be completed and returned together with your share certificate(s) to MUFG Corporate Market. Please call 0871 664 0300 to obtain a copy of the form.
Further information can be obtained from the website or telephone number above.
If you wish to make a gift of some or all of your shares, you can do so by completing a gift transfer form. Forms can be requested from MUFG Corporate Markets on 0871 664 0300*.
Please Note: Where the transfer is for a cash consideration you will need to seek advice about the payment of stamp duty. Contact your local HM Revenue and Customs office for further details.
*Calls cost 12p per minute plus your phone company's access charge. If you are outside the United Kingdom, please call +44 371 664 0300. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 9.00 am – 5.30 pm, Monday to Friday excluding public holidays in England and Wales.
Please write to our Registrars, MUFG Corporate Markets, as soon as possible requesting a change of name/address form. The form should be completed, signed and returned to:
MUFG Corporate Markets, Central square, 29 Wellington street, Leeds, LS1 4DL
Dividends
It is anticipated that dividends will be paid to shareholders twice a year, usually in January and August.
Dividends will be paid directly into your bank or building society account. Alternatively, you can choose to reinvest your dividends in additional shares through the Dividend Reinvestment Plan (DRIP), rather than receive a cash payment. If you do not provide bank or building society details or participate in the DRIP, any dividends due to you will be retained until your details are received.
Online: Log in at https://www.halfords-shares.com/welcome. You will need your Investor Code (IVC) to register an account.
By phone: Call MUFG Corporate Markets on 0371 664 0300* to add or change your mandate details.
*Calls to 0371 are charged at the standard geographic rate and will vary by provider. If you are outside the United Kingdom, please call +44 371 664 0300. Calls outside the United Kingdom will be charged at the applicable international rate. We are open between 9.00 am – 5.30 pm, Monday to Friday excluding public holidays in England and Wales.By post: Write to MUFG Corporate Markets, Central Square, 29 Wellington Street, Leeds, LS1 4DL, quoting your name(s), address and relevant bank or building society account details. All registered holders must sign the instruction.
If you do not have a UK bank or building society account, you may be able to arrange for payments to be converted and paid in your local currency. You can sign up to this service via: https://www.halfords-shares.com/welcome or call MUFG Corporate Markets on +44 (0) 371 664 0300* to request an application form. For more information, visit MPMS MUFG | International Payment Service
The DRIP allows ordinary shareholders to use dividends to buy further shares in Halfords. The DRIP is offered to shareholders resident in the UK only by MUFG Corporate Markets, a trading name of MUFG Corporate Markets Trustees (UK) Limited which is authorised and regulated by the Financial Conduct Authority. You can sign up to this service via https://www.halfords-shares.com/welcome or call MUFG Corporate Markets on +44 (0) 371 664 0381* to request an application form.
Share Dealing
Halfords Group plc does not currently offer a low cost dealing service. Shareholders should contact a stockbroker, or alternatively your bank who may have a share dealing service.
Yes, our Registrars, MUFG Corporate Markets, offer an online and telephone facility to provide shareholders with an easy to access and simple to use service. There's no need to pre-register and there are no complicated forms to fill in. The online and telephone dealing service allows you to trade "real time" at a known price which will be given to you at the time you give your instruction.
To deal online or by telephone all you need is your surname, Investor Code reference number, full postcode and your date of birth. Your Investor Code can be found on a recent share certificate, statement or tax voucher. Please have the appropriate documents to hand when you log on or call, as this information will be needed before you can buy or sell shares.
For further information on this service, or to buy and sell shares, please contact:
dealing.cm.mpms.mufg.com (online dealing)
UK: 0371 664 0445 (calls are charged at the standard geographic rate and will vary by provider).
Ireland: lo-call 1 890 946 375
Outside UK: +44 (0) 371 664 0445 (calls outside the UK are charged at the applicable international rate)
Lines are open Monday – Friday 8:00 am – 4:30 pm
Email: info@linksharedeal.com
Full terms, conditions and risks apply and are available on request or by visiting https://eu.mpms.mufg.com/.
MUFG Corporate Markets is a trading name of MUFG Corporate Market Trustees (UK) Limited which is authorised and regulated by the Financial Conduct Authority and which is also authorised to conduct cross-border business within the EEA under the provisions of the EU Markets in Financial Instruments Directive. Registered office: MUFG Corporate Markets, Central Square, 29 Wellington Street, Leeds, LS1 4DL. Registered in England and Wales No. 2729260.
More Information
You can either download a copy of the report from the Results, reports and presentations page, or you can request a hard copy from the Company Secretary at Halfords.
Under the Financial Services and Markets Act 2000, we are not authorised to provide advice to investors on share dealing. For advice on dealing, please contact your stockbroker or independent financial adviser.
Your financial adviser, stockbroker or accountant.