Both in response to increasing national concerns about the use of people’s personal data - and as a clear ethical choice - we at Halfords are absolutely committed to protecting all information about our customers and colleagues with optimum effectiveness.
In making this commitment, I commend both the EU-General Data Protection Regulation (“GDPR”) and the updated 2018 Data Protection Acts for the UK and the Republic of Ireland, which together seek to enforce more rigorous data privacy.
In order to meet the challenges which this new legislation brings, we need the support and contribution of everyone at Halfords. This ranges from the Board, which has ultimate responsibility for ensuring compliance with the new standards, through to our colleagues in stores and Autocentres who deal with customer data on a daily basis.
We have already undertaken significant work to improve our policies and practices in data management, and continue to develop and refine our transformational programme. At the heart of our endeavours are the following key principles, which all colleagues must observe whenever handling people’s data: