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Following wide-ranging consultation with colleagues, consumers and other stakeholders, we have evolved our Corporate Social Responsibility strategy into a more broadly based approach which encompasses all aspects of our environmental, social and governance (“ESG”) commitments.

Our Approach to Sustainability

Our new ESG strategy has three pillars. Firstly, we will inspire people to make climate-smart transport decisions and do all we can to help the nation transition to electric mobility; secondly, we will support customers by giving them a greater sense of control over their mobility through the evolution of products, services and solutions; thirdly, in line with our commitment to support customers through a lifetime of motoring and cycling, we will set an example by making a lifetime commitment of our own – to make our business carbon neutral by 2050.

We are committed to introducing a more structured approach to measuring and reporting key metrics, including recycling, waste reduction and Greenhouse Gas (“GHG”) emissions. By FY21 we plan to have added Scope 3 to our existing Scope 1 and Scope 2 GHG reporting, and to have introduced targets for reductions in GHGs mapped against the UN Sustainable Development Goals.

Our Scope 3 reporting will incorporate emissions from our purchased goods, services and capital goods. In setting targets for further emissions reductions we will use a methodology consistent with the Science Based Target Initiative (SBTi), a collaboration between CDP, the United Nations Global Compact, World Resources Initiative, WWF and We Mean Business Coalition.