We recognise that in today's marketplace consumers have an increasingly wide choice of retailers from which to make their purchase. This means that as well as reasonable price and the quality of the services they receive, the quality and provenance of the products become ever more relevant to our customers' decision-making process.
Similarly, we seek to better understand the direct and indirect effects of our business activities. In so doing, we are better able to manage not only our impact on the environment but also our operations.
Our product specifications demand that they are consistent with or are stronger than relevant legislation, international conventions and codes of practice. The upholding of these high standards is scrutinised by our quality control procedures, as well as via our mystery shopper programme. This enables us to respond to any inadequacies identified. We are also monitored by external organisations such as VOSA and Trading Standards.
Additionally, we are pleased to often work alongside trade associations, research institutes, standards authorities, universities and government organisations to improve standards and safety, and develop and influence best practice. For example, we continue to work closely with WHICH Magazine on Child Seat Fitting, and with the IMI for in-car electrical installation.
Number of cycle ranges
2014 saw us achieve 15% year-on-year growth in our cycle2work business. We also passed the milestone of providing over 500,000 cycle to work bikes to organisations across the public and private sectors since the scheme launched. This success is reflected in the latest cycle to work Alliance data for 2014, which reflects our strong performance and increase in cycle to work market share.
Conscious that the majority of our products are sourced overseas, we limit our use of air freight. Where possible we ship our products which, once landed in the UK, are brought by rail to our Coventry and Redditch Distribution Centres.
This year we have seen an increase in tonnes airfreighted due to improved reporting and certain sales requirements but predominantly as a result of having to airfreight 61.6 tonnes of bikes from Cambodia due to shipment delays caused by strikes immediately before the Chinese New Year shutdowns. This was an exceptional requirement for air freight and we anticipate our levels of air freight returning to normalised levels in subsequent periods.
Tonnes of product Airfreighted
|Tonnes of Product Airfreighted||187.0||67.6||29.0||89.2||177.0||36.8||11.8||84.72|
Number of containers moved by rail
|% of Total Containers Moved||41||67||69||61||78||93||90|
Our commitment to helping the environment is evidenced by our participation in the CRC Energy Efficiency Scheme3 which is designed to improve energy efficiency and cut emissions in large public and private sector organisations. Other examples of our commitment are a green recycling initiative which will commence in May 2014 and see 24 stores backhaul and recycle plastics, wiper blades and scrap metals at the Distribution Centres. In addition, the Distribution Centres will be establishing a Halfords Lift Share website to promote car sharing as part of their Green Travel Plan. All our Autocentres deliveries are made from local branches in small vans that are route managed.
- Retail only. All goods supplied for Autocentres are from local branches within England, Scotland and Wales.
- Includes exceptional air freighting of 61.6 tonnes of bikes from Cambodia due to shipment delays caused by strikes immediately before the Chinese New Year shutdowns.
- More information available here: www.gov.uk/crc-energy-efficiency-scheme-qualification-and-registration
The following table provides measures for the impact of our operations in the financial year. The mandatory data required by the Companies Act 2006 (Strategic Report and Directors' Report) Regulations 2013 is included here. Data for all material emissions which are within are operational control and therefore our responsibility are included.
Measures of the impact of our operations
|Distribution Centre Transport|
|Kilometres Driven Total||7m||6.2m|
|Kilometres Driven Retail||6m||5m|
|Number of Retail Deliveries||30.2k||29.7k|
|Volume Delivered||689.5k BFE1||616.5k BFE1|
|Efficiency : BFE1 per Load||52.6 BFE1||51.97 BFE1|
|Distribution Centre Operations|
|E-Fulfilment Units Despatched||580k||514k|
|Warehouse Pallet Moves||467.3k||413.4k|
|Distance Travelled, Internal MHE2|
to the Distribution Centres
|600k miles||no data available|
|Distribution Centre Driven Recycling Revenues (cardboard, plastic)||c.£300k||no data available|
|Tonnes of Car Batteries Recycled by Retail||2017 (equivalent to |
|1725 (equivalent to 115,000 batteries)|
|Car Batteries Recycled by Autocentres||4,897||3,891|
|Tyres Recycled by Autocentres||321,445||297,482|
|Oil Recycled by Autocentres||950,568 litres||950,957 litres|
|% of Autocentres Waste Recycled||84||60|
|Retail Water Consumption||71,485.02 cm3||71,775.47 cm3|
|Autocentres Water Consumption||42,277cm3||36,925 cm3|
|Global Greenhouse Gas Emissions3||tCO2E||tCO2E|
|Retail Combustion of Gas||7,190.31||9,297.84|
|Autocentres Combustion of Gas||3,092.46||2,146.43|
|Cars on Company Business4||850.52||no data available|
|Retail Directly Purchased Electricity||23,117.81||21,998.54|
|Autocentres Directly Purchased Electricity||3,124.54||2,691.12|
|Company's Chosen Intensity Measurement: tCO2E per £1m Group Revenue||39.77||41.47|
Halfords recognises that its business can have a direct, as well as an indirect, effect on the environment and the data given will allow us to monitor this effect and to make improvements where feasible. We are committed to understanding any impact that our products, stores, autocentres, Support Centre and delivery fleet have on the environment and will manage these responsibly.
- Bulk Flow (picking cage) Equivalent.
- Mechanical Handling Equipment.
- Carbon Trust Conversion Factors Energy and Carbon Conversions 2013 update.
- Average Petrol Car and Diesel Car Carbon Trust Conversion Factors Energy and Carbon Conversions 2013 update. Mileage taken from Expense Claims.